Frequently Asked Questions
Everything you need to know about our anime-inspired accessories and ordering process.
How long does shipping take for my new keychains?
We typically process orders within 1-3 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 10-21 business days depending on your location.
Are the keychains made of high-quality materials?
Absolutely. Our keychains are crafted from premium high-density acrylic and durable zinc alloys to ensure they are scratch-resistant and maintain their vibrant colors over time.
Do the acrylic keychains come with a protective film?
Yes, most of our acrylic designs include a thin, clear protective film on both sides to prevent scratches during transit. Please peel these off upon arrival to reveal the glossy finish.
What is your return policy if I change my mind?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Do you offer international shipping?
Yes, we ship our weeb-themed accessories worldwide! Shipping costs and delivery times are calculated at checkout based on your specific country.
How can I track my order?
Once your order has shipped, you will receive an email notification with a tracking number and a link to monitor your package's journey to your doorstep.